Your equipment is monitored for critical machine fault codes, upcoming/overdue maintenance and warranty expirations. When an alert is triggered, messages are sent to you and your dealer; including any immediate action needed to prevent machine damage.
The machine alert sent to your dealer includes your provided contact information, the triggered fault code or maintenance alert and a troubleshooting guide. The dealer will contact you promptly to talk about the issue and work to resolve it.
You and your dealer will work together to determine the best time and place to service your equipment if needed. You’ll get added peace of mind knowing your dealer is there to help protect your investment and quickly address any machine issues.
Smart X-Care subscriptions are available for our machines equipped with telematics system TMS 3.0 or higher. Four plans are available with no contract required at just $19.99 a month per machine.
Sign up today and get peace of mind knowing our experts are monitoring your machine’s performance and working with your local dealer to protect your investment and your uptime.
You can select month-to-month coverage with re-enrollment required each month. Or choose convenient annual, 3-year or 5-year plans to reduce the need for frequent re-enrollment.
Select a plan for your machine below to subscribe.
Have questions? We’re here to help. For more information, contact us at firstname.lastname@example.org.